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FAQ's


When should I arrive for the concert?

We recommend arriving 30 minutes prior to find your seat and enjoy our beautiful venues.  It’s advisable to leave extra time when purchasing or picking up tickets.

 

What should I wear?
You will see a full range of attire at our concerts, from blue jeans to formal dress.  We invite you to come as you are comfortable.  For many, dressing up adds to the excitement of the experience.

 

What does the concert program information mean?
In a classical concert program, you will usually see the composer’s name followed by the title of the work.  Pieces with non-unique titles such as “symphony” or “concerto” are further identified by number, musical key, and/or opus number.  The title in quotations shows how the piece is commonly known (think “Moonlight Sonata”).  Next, many pieces are organized into sections called movements which often differ from one another in mood and/or tempo.  The example below has four distinct movements.

Ludwig van Beethoven…………………..Symphony No. 3 (“Eroica”) in E-flat Major, Op. 55
I. Allegro con brio
II. Marcia funèbre: Adagio assai
III. Scherzo: Allegro vivace
IV. Finale: Allegro molto

Movements can have actual titles (i.e. “In the Countryside”), or may denote important tempo markings, as in the example above.  

When do I clap?
The tradition for classical concert attendees is to hold applause until all movements of a piece are completed.

 

What if I lost my tickets?  
SBSO subscribers please call the office at 574-232-6343.
Single tickets purchased from venue box offices may be reprinted; box office fees may apply.

 

What if I cannot attend a performance?
SBSO subscribers are welcome to exchange their tickets for other concerts anytime prior to 5 p.m. one business day before the performance.  Please contact the SBSO office at 574-232-6343.  We will need your tickets to complete the exchange.  Tax letters for donated tickets are also available.
Single tickets purchased from venue box offices are subject to the venue box office fees and policies, and are non-refundable.

 

What age is appropriate for a child to attend the symphony?
Experience has taught us that children under the age of six years of age become uncomfortable during a full length concert of two hours.  All person in the performing arts centers must have a ticket.

 

Other Information

  • Please turn off all cell phones and pagers when the performance begins.
  • Taking photographs and video is strictly prohibited at all SBSO performances.
  • Late arrivals will be seated at an an interval deemed appropriate by the ushers.
  • Lost and found is located at venue box offices.  Management is not responsible for lost, stolen, or damaged property.
  • Restrooms are located off the main floor, balcony, and lobby in both theatres.  Facilities for wheelchair bound patrons are available in each man floor restroom.
  • Student tickets at SBSO are always $8 and valid for any full-time students with ID and children under 18 years of age.

First Aid
Please contact an usher or staff member for assistance.

Emergency Evacuation
In case of a fire or other emergency, please use the exit nearest to your seat, indicated by a lighted exit sign.  This is the shortest route out of the performing arts center.  Please be sure to walk to the exit--do not run.

 


Symphony Administrative Office

574-232-6343
Morris Performing Arts Center Box Office

574-235-9190 or 800-537-6415
DeBartolo Performing Arts Center

574-631-2800
Subscription Sales

574-232-6343

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